Power cut or possible gas leak?
If you smell gas, or in case of a power cut, please call the free national gas and electricity breakdown number:
0800 9009 (available 24 hours a day)
Consumer customer service
Are you a customer of Nuon or would you like to become a customer?
From the Netherlands please call:
0900 0808 (Mon-Fri 08:00-18:00)
From other countries please call:
+ 31 26 845 02 71 Mon-Fri 08:00-18:00
(This number cannot be reached from a withheld telephone number)
You can find information on products and services on:
www.nuon.nl (Dutch only)
Business customer service
Are you a business customer of Nuon or would you like to become a customer?
026 844 99 55 Mon-Fri 08:00-17:00
You can find information on our corporate products and services on: www.nuon.nl/zakelijk
1009 DC Amsterdam, NL
Fax: + 31 (0)88 098 31 99
From within The Netherlands, tel: 0900 0808
From other countries please call: + 31 26 845 02 71
Tours and visitors
Safety plays a major role in the management of Nuon. To ensure safety, we are unfortunately not able to honor requests from visitors. Please visit our YouTube-channel for a digital tour through one of our powerplants.
Are you looking for educational material? On our website EnergieGenie.nl (in Dutch language) you will find more information about Nuon and energy.
Are you interested in how Nuon generates energy? For more information, please check Energy generation.
Order annual report
The annual reports and CSR reports are available online in PDF. Go to: