Privacy
We (n.v. Nuon and our subsidiaries) understand how important it is to protect any personal details you provide to us. When processing your details, we will therefore respect your privacy by complying with the Dutch Personal Data Protection Act
Why we process your details
When you visit this website, you may be asked to provide personal information. This may happen if, for example, you fill in a questionnaire on the site. We will ask for your permission before we process your details.
Your Right to Object
We will use the details you provide when we consider your application, when performing the contract and for risk management and marketing purposes. If you do not want to receive information on our products and services, please let us know by filling in the 'Right to Object' form or by telephone on 0900 - 0808 (€ 0,10 per minute).
Information Security
We store your personal details on servers in a secure environment. This provides protection against unauthorised parties, both within and outside the Nuon organisation, if they try to gain unlawful access to or unlawfully publish or use your personal details.
Cookies
We collect certain information on the way you use this website in order to make the site easier for you to use and to tailor it to your personal preferences. To do so, we use ‘cookies’. These are small amounts of text that are stored on your hard disk. Whenever you return to our website, the cookies will be used to retrieve the information you provided on previous visits. You can block the use of cookies via your browser settings.
Web counters
Our website may contain web counters that record how many users have visited pages on our site. We use web counters to collect statistical information on how our website is used. These counters gather only limited amounts of information, such as the number of a cookie and the time and date at which a page was visited. We use this information to measure traffic on and improve our website.
Changes in these provisions
We reserve the right to change these provisions at any time. We recommend that you read these privacy provisions regularly so that you are aware of any changes.